Application Performance for Web Businesses
I'm a web application performance consultant who helps Fortune 1000 companies dramatically improve their results. Unlike other experts, I have 20 years' experience solving revenue-impacting performance problems on a daily basis.
Is your organization able to deliver the best quality and value at the highest speed? Probably not. In fact, your competitors are likely way ahead of you. If you're unable to deliver on the following goals, your customers will happily buy elsewhere.
Delays in response time, or even worse - system outages - are proven to result in fewer page views and reduced customer trust. This directly impacts your bottom line. Every second counts.
Simply put, if your application is slower than your competitors', your customers will buy somewhere else. Regardless of your product, service, or market, every application is in the customer service business. Your customers need to be happy with every click.
Customer Acquisition & Retention
Being able to quickly measure customer sentiment - feedback in the marketplace - is crucial in order to attract and retain customers. How quickly can you collect and report on your key metrics?
Major performance problems and outages quickly attract negative media attention. Even smaller problems can slowly erode brand value. Customers will become brand champions if you outperform their expectations, which keeps them coming back.
Are you wondering about how to convince your board or senior management to invest in application performance? Click here to email me and briefly describe your current situation. I'll offer my advice on how to properly position application performance as the solution to the challenges your organization is facing.
Click here to email Mark
I've worked with AutoNation, Burger King, Computer Associates, Canon, Office Depot, Vitacost, and many more on their application performance strategies. Unlike other experts (e.g., Accenture, IBM, Deloitte et al.) you work directly with me; not an army of junior consultants who are learning on the job at your expense.
I'm a regular contributor for various publications and have been featured in...
When I work with clients in a strategic capacity, the following results are common:
- Meet business objectives faster
- Decreased development cost
- Decreased development time
- Improved user experience
- Reduced defect count and severity
- Improved engineering team morale
- Improved regulatory compliance
- Improved data security
- Improved operational effectiveness
- Improved brand repute
- Improved customer satisfaction
- Increased competitive advantage
- Decreased labor intensity for you and your staff
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